Refund & Cancellation Policy
Transparent billing, cancellation, and refund procedures for enterprise SaaS, AI infrastructure, cloud systems, and digital services.
Refund &
Cancellation
Policy
Transparent billing, cancellation, and refund procedures for enterprise SaaS, AI infrastructure, cloud systems, and digital services.
30D
Cancellation notice before renewal.
14D
Refund eligibility period.
7-10
Business days processing time.
24/7
Billing and legal assistance.
Enterprise Refund Framework
This Refund & Cancellation Policy governs all subscription, SaaS, enterprise software, AI infrastructure, cloud systems, and digital services provided by Wimraw.
Subscription Cancellation
Customers may terminate subscription renewals through the billing dashboard. Services remain accessible until the current billing cycle concludes.
SaaS Products
Refund requests are accepted within 14 days if no enterprise resources or compute services were consumed.
Annual Plans
Pro-rated refunds apply only to unused service periods and inactive subscriptions.
Infrastructure & Engineering Costs
AI Systems
GPU, TPU, model training, and AI compute services.
Robotics
Hardware provisioning and custom integrations.
Consulting
Enterprise engineering contracts and SLAs.
Refund Processing Timeline
Approved refunds are processed within 7–10 business days depending on regional banking systems and payment gateways.
Consumer Protection Regulations
Regional consumer protection regulations override standard refund procedures wherever legally mandated.